Equipped all outpatient clinics to offer telehealth services for screenings, assessments, admissions, counseling (including group counseling), initial prescribing and medication refills.Working with NYS and other officials to recommend policies and supports which help Helio serve the communities.The team meets daily and produces guidance and process maps for the programs and to share with other organizations. Establishing a team of medical, nursing, clinical, counseling, legal, finance, communication, marketing, operations, information technology, health information technology, human resources, compliance, continuous quality improvement and behavioral health leadership to guide our responses.Some of the guidelines Helio has implemented and are following include: All of the Helio Health locations are open and admitting patients while still observing local, state and federal guidelines. Helio Health and its affiliates are committed to serving their clients and staff in the safest way possible during this difficult time. During this public health crisis, Helio Health and its affiliates CNY Services and Insight House, have remained open and committed to serving Central New York. They also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.ĬOVID-19 has not stopped them from being available to their communities and giving back in any way that they can. If a family member or loved one needs intervention, Helio Health offers a variety of services. Helio Health is a place for people to go if they need help with the impact of the recent pandemic. With over thirteen locations in Syracuse, Rochester, Utica, and Bingham ton Helio’s services rang e from short-term community residences (halfway houses), outpatient counseling, referrals and a host of clinical services for those living with substance use and mental health disorders. This includes general healthcare, housing services, training and family support. Helio Health ’s approach is to treat the whole person, not just the symptoms of addiction and mental illness. One of our partners, Helio Health is dedicated to transforming the lives of those struggling with substance abuse and mental health disorders. Some people are scared to ask for help or are nervous to share their anxieties with friends and family. Fear and anxiety surrounding COVID-19 can be overwhelming and cause strong emotions in adults and children.
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